Terms & Conditions

1. Introduction

Welcome to Maitrova (“we,” “our,” “us”). By accessing or purchasing from our website [www.maitrova.in], you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

2. Eligibility

Our website is open to all customers. If you are under 18 years of age, you may use our website and place an order only with the involvement or consent of a parent or guardian.

3. Products & Orders

All product images are for representation purposes only; actual colors may vary slightly.
Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order.

4. Pricing & Payment

Prices are displayed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
We accept UPI, debit/credit cards, net banking, and other payment methods listed on our site.

5. Shipping & Delivery

We deliver across India through our courier partners.
Estimated delivery time is 3–10 business days depending on the location.
Delays due to courier, customs, or unforeseen circumstances are beyond our control.

6. Intellectual Property

All content on this website (logos, designs, images, text) is owned by Maitrova. Unauthorized use is prohibited.

7. Limitation of Liability

Maitrova is not responsible for any indirect, incidental, or consequential damages from the use of our products or website.

8. Governing Law

These Terms are governed by Indian law. Any disputes shall be subject to the jurisdiction of Hyderabad, Telangana courts.